Shore Havin Fun

The house was great! We were just at Shore Havin Fun a few months ago in May. We loved the pool. Silver Sands was very professional, as usual. We will definitely be back soon.

The house was great. Enough room for everyone and the kids loved all of the amenities - ping pong table, shuffle board, games. We did have several issues with Wi Fi and the appliances. We arrived on Friday and did not have internet service which was not restored until Sunday. The refrigerator was in bad shape with a broken shelf and we could not get the freezer to stop freezing closed, so no freezer the whole weekend. The dryer also had a broken door, but it still worked once you jimmied the door closed. Cleaning and kitchen supplies were pretty sparse, so be sure to take your own. The management company was super responsive and did the best they could to try and resolve the issues.

This house is big,lots of beds,lots of room,big pool. But when you pay as much money as we did you expect everything to be in tip top shape! And I don't feel I should have to spend my vacation time calling and reporting everything. Things should be monitored and kept up at all times by the cleaning staff or maintenance people. Upon arrival we noticed the wifi was not working, and I know that shouldn't really matter when you are at the beach but when you have teenagers and kids they want their internet! I called about a hour after arriving to report it out and a very nice and understanding maintenance man came by the next day, but was not able to fix it. Said the internet people do not come out on weekends. Okay, so I expected someone might come out Monday. Nope. Tuesday. Nope. Wednesday. Nope. After 6 days we had to depart and never once heard from anyone again regarding the internet. The refrigerator needs some attention because it does not cool very good, and neither does the freezer. And the ice maker never made ice. I did not call and report this because after the internet not getting fixed I figured what was the point, we just made do with it.(and we did not overload the fridge with a bunch of things) The washing machine is a front loading and smells pretty musty/moldy and had mold around the edge by the door. The garage is very musty smelling as well. This was our 3rd summer in Port Aransas and our 3rd time renting from Silver Sands. We love the houses with private pools and golf carts ready to go. Over all this house is pretty great, except the couple things I mentioned which could easily be fixed, and like I said I feel like the cleaning crew should of noticed these things and reported on them so customers don't have to spend their time making calls and dealing with it all. Maybe keep temperature readers in the fridges and freezers and make cleaning crew report each time they clean. Maybe make the cleaning crew always connect to wifi while they are there to make sure it's working. I know the cleaning crew uses the washing machines and should of noticed the smell/mold. Simple things that only take seconds and might make a big difference! We will be back, and we will rent from SS again.

The house was clean and ready for us to start our beach vacation. I gave it 4 stars instead of 5 because pool was not clean or swimmable the first night we were there. Also the lower level central air conditioner was not working and all of the lower level was kept cool with a small window air conditioner in the game room, so bedroom door always had to stay open to get cool air. We'll be staying here again in August so hopefully it's fixed by then.